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Shave Lounge - Excellent Customer Service

Discussion in 'General Shaving' started by Missoni, Tuesday May 15, 2018.

  1. Missoni

    Missoni

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    ...I have no links to any vendor and am certainly not an influencer as my partner will testify but I wanted to give a shout out to Shave Lounge for excellent customer service. The indicator dial on my Progress came loose and the threading of the adjustment knob became stiffer. Usual Progress woes, great shaver, iffy quality. Upon contacting Shave Lounge, a new Progress was immediately despatched together with a return label. Exemplary customer service - heart warming.
     
    Paul L, jimmyc, Rohleder and 2 others like this.
  2. patw

    patw

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    Anthony at Shave Lounge is great to deal with,customer service is bang on.

    Happy shaving with the Progress
     
    Paul L, Missoni and Blademonkey like this.
  3. Missoni

    Missoni

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    ...yes agreed...he really is great to deal with...
     
    Paul L and patw like this.
  4. Blackmass

    Blackmass

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    Anthony is a top bloke to deal with. Highly recommended.
     
    seveneighth and Paul L like this.
  5. Rohleder

    Rohleder

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    iagree.gif with all of the above.
     
    Paul L likes this.
  6. Steve

    Steve

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    Good to hear of good customer service, which is found increasingly rarely these days.
     
  7. I also encountered good customer service from shave lounge
     
  8. Absolutely, best customer service I found so far.
     
    seveneighth likes this.
  9. Talster

    Talster

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    Yeah Shave Lounge/Anthony has exceptional customer service. I've purchased from there quite a few times and will continue to do so in the future. Shave Lounge are a perfect example of how an online company should be run :)
     
    seveneighth likes this.
  10. They really deserved to win The Shaving Room award.
     
  11. I love the customer service at Shavelounge. Anthony consistently goes the extra mile whenever I contact him.
     
    Talster likes this.
  12. Michlaustn

    Michlaustn

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    He also offers live chat on the site which is great if you need a little advice.

    Sent from my Swift 2 using Tapatalk
     

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