...I have no links to any vendor and am certainly not an influencer as my partner will testify but I wanted to give a shout out to Shave Lounge for excellent customer service. The indicator dial on my Progress came loose and the threading of the adjustment knob became stiffer. Usual Progress woes, great shaver, iffy quality. Upon contacting Shave Lounge, a new Progress was immediately despatched together with a return label. Exemplary customer service - heart warming.