- Joined
- Friday September 17, 2010
Interested in what you chaps think.
Tried buying from them via Amazon, bit of a shave noob (but loving my Fatboy & Merkur Futur) so still finding preferred suppliers (Have used Truefitt, Executive Shave so far)
Waited two weeks for my order, nothing.
Chased them via eMail, their Amazon mailbox was too full to forward the message.
Only a small order,but they eventually mailed me saying they'd delivered it to the wrong person!
I asked for a packet of blades (£3.00) as compensation, they said no and just refunded.
Very poor customer service, won't be using them again.
Truefitt and executive have both been exemplary in their service.
Anyone else had these kind of problems with Irishbarber?
Tried buying from them via Amazon, bit of a shave noob (but loving my Fatboy & Merkur Futur) so still finding preferred suppliers (Have used Truefitt, Executive Shave so far)
Waited two weeks for my order, nothing.
Chased them via eMail, their Amazon mailbox was too full to forward the message.
Only a small order,but they eventually mailed me saying they'd delivered it to the wrong person!
I asked for a packet of blades (£3.00) as compensation, they said no and just refunded.
Very poor customer service, won't be using them again.
Truefitt and executive have both been exemplary in their service.
Anyone else had these kind of problems with Irishbarber?