I have quite a few TWSBIs in various shapes and sizes which are all, without exception, really nice writing instruments for day-to-day work.
However, I have had a couple of problems with my two 540s as follows:
Diamond 540 Clear - the cap has cracked where the plastic meets the chrome plated thread ring. It still performs well and there is no sign of it failing entirely but it does affect the aesthetics.
Diamond 540 Smoked - the cap has actually sheared off completely where it meets the chrome plated thread ring!
Now, I know t'internet is full of stories about TWSBIs early material issues, but I'd like to know if anyone else on here has had similar problems and did they manage to successfully seek redress direct from TSWBI.
I have emailed Philip at TWSBI and he is going to send me a replacement cap for the Diamond 540 Smoked - which will be great when I receive it.
I should add that, so far, such quality issues have not affected my VAC 700 or 580s.
However, I have had a couple of problems with my two 540s as follows:
Diamond 540 Clear - the cap has cracked where the plastic meets the chrome plated thread ring. It still performs well and there is no sign of it failing entirely but it does affect the aesthetics.
Diamond 540 Smoked - the cap has actually sheared off completely where it meets the chrome plated thread ring!
Now, I know t'internet is full of stories about TWSBIs early material issues, but I'd like to know if anyone else on here has had similar problems and did they manage to successfully seek redress direct from TSWBI.
I have emailed Philip at TWSBI and he is going to send me a replacement cap for the Diamond 540 Smoked - which will be great when I receive it.
I should add that, so far, such quality issues have not affected my VAC 700 or 580s.