Fido said:There is virtually no communication from the owner of the company, their UK outlet never replies to emails. They simply don't deserve to stay in business as a UK brush maker if they are so secretive about their operations.
Well, it pains me to say that I bought mine from Executive Shaving, who have quite possibly the worst communication/customer service ever. I vowed that I wouldn't buy from them again, but I didn't want to get stung by another £20 customs fee by purchasing from the US.
Whatever the situation is regarding Rooney, it is an outstanding brush, and mine has been the first brush I've ever owned that hasn't lost a single hair. Not one!
John