Reporting on problems with the new new forum platform

[Scuba Steve]

Did you try a password reset with your registered email address?

Thanks for your prompt reply, I did try to rest my password a number of times but kept getting error messages such as 'invalid password'.
I know I am of a certain age and compared to some could be considered a techno-numpty but don't you need access to your account before you can change a password?
Thanks

Steve

 

[Boab]

No, you click on log in > click on Forgot you password? > Enter your email address and the verification image then click reset password.
You will then receive an email with a new password.

 

[riverrun]

The page that says 'Incorrect password' also says 'Forgot your password?' somewhere. Although this might not look like a link you can click on, it is. Click it and a dialog pops up that lets you request a password reset.

Edit: Boab beat me to it

 

[Scuba Steve]

Thank you all,
I now have two accessible accounts, is it possible to delete one, if so how is this done?

 

[hunnymonster]

Send either Boab or myself the name of the other account and it can be merged in to whichever you choose (you may have to go through the reset password again)

 

[Nishy]

Cant seem to access PM through tapatalk, again im not sure if this is due to tapatalk as a platform with TSR, with other forums tapatalk is fine

 

[hunnymonster]

More likely your Tapatalk is in flux - if you delete TSR and re-add you will find it in "Conversations"

 

[Nishy]

Tried that hunnymonster, i dont get a 'conversation' tab only 'messages' which doesnt open. Would it be in flux specifically with TSR?

 

[hunnymonster]

Well only we moved... it all points to your Tapatalk entry for TSR being "wrong" - you need to totally delete TSR from your Tapatalk, search for it and re-add it. (I can confirm it is working for me on 3 different devices having done that)

 

[Tall_Paul]

I've mentioned it on another post but this 'new' forum is about a gazillion times (formal, technical measure) better than the previous one and, at first glance, seems as good as the original.

So many thanks to HM and Boab for their hard work.

 

[Nishy]

Thanks for the advice hunnymonster, also for the work and effort involved I will try again with the delete and re-install, hopefully should work.

 

[antdad]

No biggy considering but the home button kicks me off/logs me out , is that deliberate?

Tried it with other browsers and the same thing occurs.

 

[hunnymonster]

No biggy considering but the home button kicks me off/logs me out , is that deliberate?

Tried it with other browsers and the same thing occurs.

It did that to me yesterday, a cookie clearance seems to have resolved it though.

 

[Boab]

Shouldn't do that, I will check it out.

 

[Boab]

Tony, make sure you tick the stay logged in box.

 

[riverrun]

Mac is fine for me, at least with Chrome.