Ids said:
I'm going to be devils advocate here and please correct if i'm wrong. If the seller honestly didn't know that wasn't how they came and the pictures in the listing showed the missing endcap, who would be at fault? the seller who didn't know or the buyer who didn't check?
You are correct, but there was one picture of the entire set on EBay (where the head looks fine) and the buyer listed it as 'unused condition'.
Well, a missing endcap is not unused condition!
And we all know how EBay favours the buyers so you make damn sure when you are selling (as I do) that there are plenty of pictures from all angles and you list every tiny defect!
To be fair, they haven't done it maliciously. They just aren't aware that this is a problem (who wouldn't be, if they weren't enthusiasts like us). Where it is a problem is if they try and not refund me, but I'm hoping it won't come to that (though I am the cost of a recorded parcel down already).