Got my black Goodfella yesterday and I had to return it as it was faulty believe it or not!, the blade was more prominent on one side than the other, I had no trouble with the supplier who sent out a chrome one straight away as a replacement, obviously the supplier was a bit sceptical about the fault I was telling him about, as I would have been, I questioned my eyesight, my sanity:dodgy: I even thought it might be an optical illusion, so when the supplier received it back today this was his reply;" Remarkably, the blade sits unevenly in the head. You were right". So I would just like to say a big thanks to Brian from the Executive Shaving Company. I know they might be a bit more expensive on some products than others but when it comes to customer service, they were First Class.